Air Products is moving forward in the way we do business with you. Effective from 1st September 2004 your call to us will be taken in by SPOC (Single Point Of Contact) officer. We will give our utmost attention to all your enquiries.

Our intention is to provide you with one-stop-shop customer service. This approach allows us to reassign tasks such as order administration, distribution, billing, credit, and cylinder management, which was previously carried out by different departments; to a centrally controlled point - SPOC.

SPOC enhances order processing providing real-time information whenever you need them on all matters as appended below.

Our dedicated SPOC officers are ready to provide the best services to you. They are equipped with all the necessary competencies to understand and meet your needs.